Terms of Service

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Last updated: July 9, 2025

These Terms govern access to and use of DevGru websites, apps, software, APIs/SDKs, and related services (the “Services”). By creating an account or using the Services, you agree to these Terms and to our Privacy Policy.

If you use the Services on behalf of a company, you represent you have authority to bind that company; “you” includes that company.

You must be 18+ and able to form a contract. Keep credentials confidential and notify us of suspected misuse. You are responsible for all activity under your account.

We may update features, impose or modify limits, or discontinue parts of the Services at any time. We may update these Terms; we’ll post changes with a new “Last updated” date and, for material changes, provide additional notice. Continued use after changes means acceptance.

We grant a limited, revocable, non-exclusive, non-transferable license to install and use our apps/clients solely to access the Services. Except as allowed by law, you may not copy, modify, host, sublicense, sell, reverse engineer, decompile, or circumvent safeguards.

The Services, including software, documentation, and branding, are owned by DevGru and its licensors. All rights not expressly granted are reserved.

You retain ownership of content you upload, submit, or generate (“User Content”). You grant DevGru a worldwide, royalty-free license to host, process, transmit, store, display, and create derivative works of User Content as needed to operate, secure, troubleshoot, back up, and improve the Services, to comply with law, and as you otherwise direct (e.g., sharing or publishing features).

You are responsible for obtaining necessary rights and for the legality of User Content. Do not upload prohibited, unlawful, infringing, or harmful material.

Publicity (opt-out). We may identify your organization by name and logo as a customer in a factual list (site or deck). You may opt out anytime by emailing legal@devgru.us.

You will not:

• breach, probe, or bypass security or access controls;
• overload, scrape, or crawl without written permission;
• misrepresent identity or affiliation;
• upload malware or engage in fraud, abuse, or harassment;
• infringe third-party rights;
• circumvent usage, seat, or rate limits;
• use the Services in high-risk settings where failure could lead to death, injury, or severe damage (e.g., life support, air traffic control, nuclear facilities).

We may suspend or terminate accounts for violations.

AI features may generate incorrect or incomplete outputs. Review before use; you are responsible for use of outputs. Do not rely on outputs for medical, legal, financial, or safety-critical decisions. Some AI features rely on third-party providers; their terms may apply in addition to ours. We do not use your content to train foundation models without your consent.

The Services may integrate identity providers, app stores, analytics, payment processors, hosting, or other third-party tools. Their terms and privacy practices apply to their services. We are not responsible for them.

Paid plans and usage-based fees are shown at checkout or in your admin panel. Subscriptions auto-renew until canceled via Settings → Billing; access continues until the end of the paid term. Except where required by law, fees and prepaid amounts are non-refundable once a term starts. You are responsible for taxes, duties, and government charges (excluding DevGru’s income taxes).

We may issue API keys, set rate limits, and publish documentation. You must secure keys and comply with limits and policies. No resale, harvesting, or creating competing datasets from our APIs without written consent.

Non-public information disclosed by either party and marked or reasonably understood as confidential is confidential. The receiving party will protect it and use it only for the intended purpose, except where disclosure is required by law (with notice if lawful).

Features labeled Beta, Preview, or similar are provided as-is, may change or end at any time, and may be subject to additional terms or limits. No uptime or support commitments apply.

Our Privacy Policy explains how we collect, use, share, and retain data, and your choices. It is incorporated by reference. After minimum retention periods, we may retain data longer—including indefinitely—where reasonably necessary for security, fraud prevention, compliance, audits, suppression/block lists, dispute resolution, continuity, or legal holds; otherwise, we may delete at any time after the minimum.

How to delete your data/account:

• In-app: Settings → Privacy → Delete Account & Data (fastest), or
• Email: privacy@devgru.us with subject “Delete My Data.”
  We verify identity and delete personal data unless an exception applies (e.g., required billing/tax records or security logs). Backups purge on rolling cycles. See the Privacy Policy for details.

We respond to notices under the DMCA. Send notices to legal@devgru.us or by mail to DevGru US Inc, 16192 Coastal Highway, Lewes, Delaware 19958 with all required elements. We may terminate repeat infringers’ access.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT ALLOWED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ERROR-FREE OR UNINTERRUPTED OPERATION. YOU ASSUME ALL RISK FOR USE OF OUTPUTS AND INTEGRATIONS.

TO THE MAXIMUM EXTENT ALLOWED BY LAW, DEVGRU AND ITS SUPPLIERS WILL NOT BE LIABLEFOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, GOODWILL, OR DATA; OR COST OF SUBSTITUTE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS IS LIMITED TO THE AMOUNTS YOU PAID TO DEVGRU IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain limitations; in those cases, the limitation applies to the fullest extent permitted.

You will defend and indemnify DevGru and its affiliates, officers, employees, and agents from claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your User Content; (b) your use of the Services in violation of these Terms or the law; or (c) your infringement or misappropriation of third-party rights.

You may stop using the Services at any time. We may suspend or terminate access immediately for violations, legal risk, or non-payment. On termination, your license ends; we may delete your data per the Privacy Policy and retention rules. Sections that by nature should survive (including §§4–8, 11–17, 19–22) survive termination.

You must comply with U.S. and international export, re-export, and sanctions laws. You will not use the Services where prohibited. The Services and software are “commercial items” under FAR/DFARS; government end users receive only those rights set forth in these Terms.

Governing law. These Terms and any dispute or claim are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules and excluding the U.N. CISG.

Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by JAMS under its Comprehensive Arbitration Rules (or Streamlined Rules for claims under USD $250,000). If JAMS is unavailable, arbitration will be administered by the AAA under its applicable rules.

• Seat / venue: Wilmington, New Castle County, Delaware.
• Language: English.
• Arbitrator: One neutral arbitrator.
• Confidentiality: Proceedings and awards are confidential to the fullest extent permitted by law.
• Relief: The arbitrator may award individual relief permitted by law.

Class-action waiver. Disputes are resolved only on an individual basis. No class, collective, consolidated, or representative actions or arbitrations.

Small claims & injunctive relief. Either party may bring an individual claim in Delaware small-claims court or seek temporary or injunctive relief in the Delaware Court of Chancery or the U.S. District Court for the District of Delaware to protect IP, confidentiality, security, or stop unauthorized access or misuse.

30-day opt-out. You may opt out of arbitration and the class-action waiver within 30 days of first accepting these Terms by emailing legal@devgru.us with subject “Arbitration Opt-Out” and the email tied to your account. If you opt out, the exclusive jurisdiction and venue for actions will be the state or federal courts in New Castle County, Delaware, and both parties waive jury trial.

Severability. If the class-action waiver is found unenforceable for a claim, the arbitration agreement is void as to that claim, which will proceed in court as above; the remainder of this section remains in effect.

We may send notices by email, in-app, or posting on our site. You consent to receive electronic communications. Legal notices may be sent to legal@devgru.us or to our address above. Changes to contact info are effective upon update on our site.

You may not assign these Terms without our prior written consent; we may assign to an affiliate or in a merger, acquisition, or asset transfer. Force majeure applies for events beyond a party’s reasonable control. If a provision is unenforceable, the remainder stays in effect. These Terms (plus any order form or DPA, if applicable) are the entire agreement and supersede prior understandings. Headings are for convenience only.